Privacy Policy

Information we collect

We collect information that you provide directly and data collected automatically when you use our site. This includes contact details such as name, email, phone, and company when you submit a form or contact us. If you request a proposal, we may collect business context like service needs, tools you use, and preferences. We also gather usage data such as pages viewed, device and browser type, approximate location, and referral source. Cookies and similar technologies help the site function, remember preferences, and measure performance. If you call or email us, we may process the information contained in those communications to respond and keep basic records. We do not intentionally collect sensitive categories unless you choose to share them and only if needed for a documented purpose.

How we use information

We use your information to provide and improve our services, respond to messages, schedule calls, and prepare proposals. Analytics helps us understand which pages are helpful so we can improve content and navigation. If you opt in, we may send updates about new resources that are relevant to small business automation. You can opt out at any time. We also use data for security, to detect and prevent fraud, and to comply with legal obligations. When we prepare a proposal or run a project, we use the information you provide only for that purpose and we limit access to the team members who need it. We do not sell personal information. We do not use personal information for automated decisions that produce legal effects without a human review step.

Legal bases

Where applicable law requires a lawful basis, we rely on one or more of the following: consent when you ask us to contact you or accept optional cookies, contract when we prepare a proposal or deliver services you request, legitimate interests to improve and secure our website and to communicate with business contacts, and legal compliance when we are required to keep certain records. You can withdraw consent by using the controls in our cookie modal or by contacting us. If we rely on legitimate interests, we balance our interests with your rights and expectations and provide an easy way to object.

Cookies and analytics

Our site uses essential cookies that keep features working and optional analytics cookies that help us understand traffic patterns. Optional cookies are off unless you choose Accept in our cookie modal. You can change your choice at any time by clearing cookies in your browser and revisiting the site. Analytics data is aggregated and used to improve pages, not to build personal profiles. If your browser sends a Do Not Track signal, many tools do not act on it due to the lack of a standard. You can still use our cookie controls to limit optional analytics.

Sharing and processors

We share personal information with service providers that help us run the website, manage communications, and measure performance. Typical categories include hosting, email, and analytics. These providers process data only under our instructions and under appropriate safeguards. We may disclose information when required by law, to protect our rights, or to investigate suspected fraud or security issues. In the event of a business reorganization, permitted successors may access information under the same protections described here. We do not sell personal information and we do not share it with advertisers for cross context behavioral advertising.

International transfers

SmallBiz AI Studio operates in the United States. If you access the site from another country, your information may be processed in the United States or other locations where our processors operate. When required, we use appropriate safeguards such as standard contractual clauses or comparable measures. By using our services, you understand that your information may be transferred to jurisdictions with different data protection laws than your home country.

Data retention

We keep personal information only as long as needed for the purposes described in this Policy. Contact records related to sales inquiries are typically kept for up to 24 months so we can follow up and maintain accurate business records. If you become a client, certain records may be stored for longer periods to meet contract and legal requirements. When information is no longer needed, we delete or de identify it using reasonable measures.

Security

We apply administrative, technical, and physical safeguards that are appropriate to the risks of our activities. These include limited access based on role, strong authentication on accounts where supported, encryption in transit, change logs, and vendor reviews. No system can be perfectly secure, but we work to reduce risks and respond quickly. If we become aware of unauthorized access that affects your information, we will investigate and notify you as required by law.

Your rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, to object or restrict certain processing, and to withdraw consent. California residents also have rights under the CPRA, including the right to know, delete, correct, and to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise any rights, contact us using the details below. We will verify your request and respond within the timelines required by law. You can also use the cookie modal to control optional analytics.

Children

Our website and services are intended for business users. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.

Changes to this Policy

We may update this Policy to reflect changes in our practices or the law. The Effective date at the top shows when it was last updated. If we make material changes, we will provide a clear notice on this page. Continued use of the site after an update means you accept the revised Policy.

Contact us

If you have questions or requests, contact our privacy team. We are happy to help.

• SmallBiz AI Studio LLC, 600 Congress Ave, 14th Floor, Austin, TX 78701, United States
• +1 (512) 580-4620
• [email protected]