Terms of Service

Eligibility

You may use our website to learn about services and request consultations if you are at least 18 years old and legally able to enter contracts. If you access the site on behalf of a company, you confirm you have authority to do so. You agree to provide accurate information and to keep contact details up to date. We may refuse or discontinue access where we identify misuse, security risk, or noncompliance with these Terms. We may update or remove content without notice. Availability of features can change as we improve the site or adjust third‑party tools. Nothing on the site constitutes professional legal, tax, or financial advice. For guidance on those topics, consult qualified professionals.

Services and statements of work

Consulting and implementation services are delivered under a written proposal or statement of work that describes scope, deliverables, timelines, fees, and assumptions. If these Terms conflict with a signed statement of work, the statement of work controls for that project. We will act with reasonable skill and care, use reputable vendors, and document workflows so your team can operate them. You are responsible for timely access to systems, approvals, and accurate inputs. Milestones may shift if dependencies are delayed. Unless explicitly included, ongoing maintenance is not provided after delivery. We may reference your company name and non confidential outcomes as part of our portfolio unless you request otherwise in writing.

Accounts and security

If we create or are granted access to accounts to perform services, you remain the owner of those accounts. You agree to maintain appropriate security settings, including strong authentication where supported. You are responsible for activities under your accounts except where we act outside your documented instructions. We will protect credentials we handle and will notify you if we become aware of unauthorized access. You agree not to share links or credentials that allow others to bypass intended access controls.

Acceptable use

You agree not to misuse the website or services, including by attempting unauthorized access, interfering with security features, reverse engineering components, introducing malware, or using automation to scrape content without permission. You will not use our services to violate laws, infringe intellectual property, or engage in deceptive, harassing, or hateful conduct. When AI features are deployed, you will maintain appropriate human oversight for sensitive decisions. We may suspend or terminate access to protect our systems or other users if we believe these rules are being violated.

Fees and payment

Fees, expenses, and payment schedules are defined in the applicable proposal. Unless stated otherwise, invoices are due within 15 days of receipt. Late payments may accrue a reasonable service charge or the maximum permitted by law. You are responsible for taxes and government charges, excluding taxes on our income. We may pause work for nonpayment after reasonable notice. Deposits, if any, may be nonrefundable due to scheduling and preparation costs.

Intellectual property

We retain ownership of our pre‑existing materials, templates, and know how. Upon full payment, you receive a non exclusive, perpetual license to use deliverables for your internal business purposes. Third‑party software and content are subject to their own licenses. You grant us a limited license to use your trademarks solely to deliver services and, with consent, to identify you as a client. Feedback you provide may be used to improve our offerings without obligation.

Confidentiality

Each party may access the other’s confidential information. The receiving party will use it only for the agreed purpose, protect it with reasonable safeguards, and limit access to personnel and providers who need it and are bound by similar duties. Confidential information does not include information that is public, already known without duty, independently developed, or rightfully received from another source. If legally required to disclose, a party will provide notice when lawful and disclose only what is necessary.

Data protection

We handle personal information as described in our Privacy Policy. When we act as a processor on your behalf, we will follow your documented instructions and apply reasonable safeguards. We recommend role based access, change logs, and clear retention rules. You are responsible for obtaining necessary consents from your end users and for the lawfulness of your data inputs.

Third‑party tools

Our solutions may connect to third‑party platforms. We do not control and are not responsible for those providers. Your use of their tools is governed by their terms and privacy policies. We will highlight material dependencies in proposals and will aim to select reputable vendors.

Disclaimers

Except as expressly stated, the website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non infringement. We do not guarantee uninterrupted or error free operation, or that every third‑party tool will meet your needs. Guidance we provide is for general information and operational planning and does not replace professional advice.

Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, goodwill, or data, even if advised of the possibility. Except for payment obligations, misuse of intellectual property, or breaches of confidentiality, each party’s total liability arising out of or relating to these Terms or services is limited to the amounts paid or payable to us for the services giving rise to the claim in the 12 months before the event.

Indemnification

You will defend and indemnify SmallBiz AI Studio LLC against third‑party claims arising from your unlawful use of the services, violation of these Terms, or infringement caused by materials you provide, provided we promptly notify you and cooperate reasonably. We will defend and indemnify you from third‑party claims alleging that our deliverables, as provided by us and used according to the Terms, infringe intellectual property rights, subject to customary limitations and your prompt notice and cooperation.

Termination

Either party may terminate a statement of work for material breach if the other party fails to cure within 15 days after written notice. Either party may terminate for convenience as stated in the applicable proposal. Upon termination, you will pay for services performed and expenses incurred through the effective date. Sections that by nature should survive will continue to apply, including confidentiality, intellectual property, payment obligations, limitations, and dispute terms.

Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. The exclusive venue for disputes is the state or federal courts located in Travis County, Texas, and the parties consent to personal jurisdiction there. Before filing a claim, the parties will attempt in good faith to resolve the issue within 30 days after written notice.

Changes to these Terms

We may update these Terms to reflect changes in our services or the law. The Effective date above shows when they were last updated. If changes are material, we will post a clear notice on this page. Your continued use of the site after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms are welcome. Reach our team using the details below.

• SmallBiz AI Studio LLC, 600 Congress Ave, 14th Floor, Austin, TX 78701, United States
• +1 (512) 580-4620
• [email protected]